Rates are calculated on the basis of information provided by the customer, including specifically the services to be provided, the type, weight and volume of the goods to be transported, stored prepared, packaged or packed.
Quotations also depend on currency exchange rates at the time they are issued. They also depend on carriers of our choice, subcontractors’conditions and rates, and on the laws, regulations and international agreements in force.
The surcharges are always VATOS (valid at time of shipment).
If one or several of these base elements change after the quotation is issued, including by the service provider’s substitutes, which may prejudice the latter, provided the latter provides proof of this, the prices given in the quotation will be modified accordingly. The same applies for any unforeseen event entailing a change to the planned haulage route.
Prices do not include fees, tax, charges and duties due in application of any regulations, including tax and customs regulations (such as entry rights, stamps, etc.).
The service Provider cannot accept any responsibility or obligation greater than those assumed towards itself by the Shipping Companies, and/or other transport companies or agents used in turn as carriers.
Rates subject to VAT in the cases provided for by current regulations.
The exchange rate applied is always indicative
Packages are always considered stackable, unless otherwise indicated
Personal effects are accepted only upon written request, please check with our customer service.
Goods of high artistic value and subject to Fine Arts (paintings, ornaments, statues etc.) cannot be transported.
Goods subject to duty such as alcohol, tobacco, cigarettes, cigars etc. are not accepted.
Personal effects are accepted only upon written request, subject to verification and approval by our customer service.
Goods of high artistic value and subject to Fine Arts (paintings, ornaments, statues etc.) are not accepted.
Rates include (unless otherwise specified) 1 B/L
Validity as agreed.
Goods must arrive properly packed, packaged, marked, labeled so that it can withstand haulage operations, and where appropriate, will be delivered to the addressee in accordance with the instructions received and under normal conditions.
The service provider cannot be held responsible for any consequences of insufficient or absent or defective packing, packaging, marking and/orlabelling or of lack of sufficient information on the type and particularities of the merchandise.
In these cases we will not be responsible for any delays, rowback or incorrect routing.
Any and all liability is declined for orders given or received by telephone, without written confirmation.
No lateness compensation is due if no imperative date has been expressly requested on the receipt by the client and accepted by the service provider.
Import customs procedure will be carried out after the arrival of the goods at the airport of destination.
Documentation required:
No insurance policy will be issued without a written order from the client, repeated for each shipment or operation, specifying the risks to be covered (ordinary and special) and the values to be guaranteed.
Premium: 0.50% on the insured value (Min € 60.00) 10% deductible on the value of the goods for total and/or partial theft, robbery, loss; total or partial non-delivery, tampering or shortages in general which will be compensated after deduction of € 250.00 overdraft.
In our capacity as Freight Forwarders we cannot be considered under any circumstances as Insurers.
Service provisions are, except where expressly agreed otherwise in writing, payable on receipt of the invoice, at their place of issue.
Eventual Customs duties must be paid in advance. Payment of our fees is to be agreed.
Delayed payment within the agreed terms provides for the debit of default interest at the official discount rate, in addition to the costs for credit recovery.
Also penalties are applied where the sums due are paid after the terms agreed.
